10.1.1.1 is Australia’s gateway address. Telstra has used it on the Gateway Max, Gateway Frontier and every Smart Modem generation, TPG uses it on most of its supplied routers, and iiNet, Internode and some Optus and Vodafone NBN installations follow the same convention. Like 10.0.0.1 in the United States, it comes from the 10.0.0.0/8 range, so customers moving from a consumer router on 192.168.1.1 often cannot find it. The admin password on Telstra units is either the word Telstra or a code printed on the label, depending on the generation.
Default logins for devices on 10.1.1.1
Factory credentials by brand. Where a device prints a unique password on its label, that label overrides anything listed here. If a default fails, the password has been changed and a factory reset restores it.
| Brand / model | Username | Password | Notes |
|---|---|---|---|
| Telstra Smart Modem (Gen 1 / 2 / 3) | admin | Telstra or printed on label | Arcadyan and Technicolor hardware |
| Telstra Gateway Max / Frontier | admin | Telstra | Older cable and NBN gateways |
| Telstra Gateway Pro | admin | printed on label | Business units |
| TPG (Huawei, TP-Link, Archer VR) | admin | admin or printed on label | NBN routers |
| iiNet / Internode (TG-789, TG-1) | admin | admin | Technicolor builds |
| Optus (some Sagemcom) | admin | printed on label | NBN and cable |
| Vodafone NBN (some) | admin | printed on label | Wi-Fi Hub |
| Belong (Telstra hardware) | admin | printed on label | Rebranded Smart Modem |
How to log in at 10.1.1.1
- Connect to the gateway’s network. Join its Wi-Fi or plug in with an Ethernet cable. Mobile data, a VPN, or a different router’s Wi-Fi will not reach 10.1.1.1.
- Type the address in the URL bar. Enter
http://10.1.1.1exactly, in the address bar at the top of the browser, not in a search box. Some devices also answer to a hostname such as mymodem.modem, telstra.gateway. - Accept a certificate warning if one appears. Routers that use HTTPS on the local network present a self-signed certificate. On your own router the warning is expected; choose Advanced and proceed.
- Sign in. Use the credentials from the table above or from the label on the gateway. Usernames are case-sensitive on some firmware.
- Change the admin password. Do this before anything else. Default credentials are public, and remote management, if enabled, exposes the login to the internet.
Hostnames that reach the same page
These names resolve to 10.1.1.1 while you are connected to the device, and keep working even if the address has been changed.
| Hostname | Devices |
|---|---|
| mymodem.modem | Telstra Smart Modem |
| telstra.gateway | Telstra Gateway Max/Frontier |
Common mistypes of 10.1.1.1
None of these open anything. Each is a slip that sends people to a search page or a timeout instead of the admin panel.
10.1.1.1 will not open: what to check
Wrong gateway. The most common cause by far. Read the Default Gateway from your device: ipconfig on Windows, Wi-Fi details on macOS, iPhone and Android, or ip route on Linux. If it is not 10.1.1.1, that is the address to use. If the ISP unit is in bridge mode behind your own router, its page is not reachable from your network; connect a computer directly to it.
Typed into search. A page of search results means the address went to a search engine. Click the address bar, clear it, and type the IP again. Adding http:// in front forces the browser to treat it as an address.
HTTPS forced. Some browsers upgrade to https:// automatically and the router does not answer there. Type http:// explicitly.
VPN or private DNS. A VPN routes everything away from the local network; secure DNS in the browser can break router hostnames. Turn both off while you log in.
169.254.x.x address. If your device shows an address starting 169.254, it never received one from the router. Restart both devices, and check the cable or Wi-Fi connection.
Forgotten password. Defaults failing means someone changed the password. Hold the reset button for about ten seconds to return the unit to factory settings, which also erases its configuration and Wi-Fi name.
Find your router’s real address
| Device | Where to look |
|---|---|
| Windows 10 / 11 | Command Prompt → ipconfig → Default Gateway |
| macOS | System Settings → Wi-Fi → Details → TCP/IP → Router |
| iPhone / iPad | Settings → Wi-Fi → (i) → Router |
| Android | Wi-Fi → network details → Gateway (varies by maker) |
| Linux | ip route | grep default |
Related addresses
Xfinity, Comcast, Arris
10.1.10.1Some Comcast Business & custom LANs
10.0.0.0Network address, not a login
192.168.1.1TP-Link, Netgear, Linksys, ASUS
192.168.0.1TP-Link, D-Link, Netgear, Tenda